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Refund Policy

Our main priority at Jeantherapy is to provide the highest quality of customer service. We hope you enjoy every item you purchase. However, we understand that not all purchases work out.


If you have any questions, please call us (504)897-5535 or email us at shop@jeantherapy.com


Exchanges may be made in-store within 14 days of purchase. If a store is not within driving distance, items can be shipped back with a return/exchange form.


Store Credit or Exchange Only

Except for shipped items--non-local customers may get a refund for items shipped back to the store within 14 days!

Jeantherapy has the right to deny or refuse an exchange/store credit based on the returned condition.

The buyer is responsible for return shipping cost. Shipping will not be refunded on return items.

Merchandise must be in original condition with tags attached.

Sale items are final! 

Please ship return items to:
5505 Magazine St.
New Orleans, LA 70115

In store returns may be made at any location.